Helping Ad Agencies Understand Client Sentiment with a Single Click.
Introducing RetentionPro, the most effective solution to automate client satisfaction surveys & sentiment analysis.
Ideal for ad agencies executing paid media across:
RetentionPro
Simplified Client Sentiment Surveys
RetentionPro makes it easy to understand how your clients feel. Send pre-personalized surveys each month with the click of a button.
One-Click Consent for Case Studies
Enable your clients to give one-click consent for case studies. Receive authorized use of self-reported wins & praise.
Visual Analysis Built-In
Gain valuable insights at a glance. All automatically organized.
Automated Record Keeping
All wins + feedback conveniently stored and always accessible. One dashboard to see everything (filter by client & month).
Our 3-Step Set Up
Getting set up is easy.
Upload Clients and Team
Save time and effort with our bulk templates for quick onboarding.
Schedule Survey & Collect Insight
Schedule your monthly survey, we send out personalized email, responses are collected, and analysis populates in your dashboard.
It starts with a survey
Your clients receive a concise, yet comprehensive survey directly to their email.
Survey provides:
State of Relationship
Perceived Media Performance
Retainment Likelihood
Recent Accomplishments
Candid feedback
Authorized testimonials
Then, actionable insights
Track participation, view responses, and analyze agency-wide sentiment with our built in tools.
Track Participation and View Responses
Review Qualitative Wins and Feedback
Analyze Agency-Wide Sentiment
Access Monthly Progress Breakdowns
Monitor Status of All Surveys
Collect Approved-Use Wins for Case Studies
Highlight Retention Risks
Measure Relationship, Performance, and Retention Scores
Set team permissions
*Feature coming soon.
Permission Levels:
Analyst
For Client Contributors; Buyers, Planners, Analysts, Account Managers, etc.
Admin
For Channel, Client Service, & Operations Leaders. Directors & VPs of Search, Social, Programmatic, Account Services, COO, etc.
Owner
For Executives; Agency Owner, Founder, CEO, etc.
View analysis + responses for assigned clients
See analysis + responses for all clients
Add new team members or new clients
Edit clients
Edit Analyst: Client Assignment
Delete team members or clients
Cancel Service
Platform Pricing
Three Options
Elegant solutions, simple price.
Same cost for ad agencies of all sizes.
Activate your agency today 🎉
LIFETIMEÂ OFFER
The first 100 agencies who sign-up for RetentionPro with an annual plan receive a lifelong benefit — early, discounted access to all future JBP.fyi products.
